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  1. Privacy Policy

At Ros&lina, our clients are important to us.

As we are aware of your concerns about the protection of your privacy, we have posted this Privacy Policy to inform you about the personal information we collect, the ways in which we manage it, the options you have about our use of your personal information, and how you can access it.

This Privacy Policy applies to personal information we collect through this website.

Collection and use of personal information

You can browse our website without providing us with any personal information whatsoever.

However, we do need to collect personal information if you send a comment or question to our customer service via email or through our chat service.

Customer service

When you send a comment or a question to our customer service via email, we may collect personal information such as your name, mailing address, e-mail, and (or) phone number to be able to respond to your comment or question. We also collect various types of information that you provide to us to enable us to answer your question.

Disclosure of personal information

Unless otherwise specified herein, we undertake not to disclose, rent, sell, or transfer to third parties, or to share with third parties any personal information about our customers without obtaining their consent.

Service providers

We may disclose your personal information to third parties who provide services on our behalf, such as payment processing, hosting of our website, or transmission of emails or other communications on our behalf in the event of promotions or upon analysis of the effectiveness of our advertising strategy. Your personal information may be stored and processed in the United States by our affiliates and third-party service provider companies.

These service providers are bound by non-disclosure agreements and legal restrictions governing their use of the information we share with them, and they are not permitted to use or disclose personal information for purposes other than the provision of services on our behalf or as is otherwise required by applicable law.

Obligations under the law

We and/or our service providers will be forced to disclose personal information in the course of a search warrant or a valid inquiry or a court order prescribed by law or to respond to an investigative body in the case of violation of an agreement or a contravention of law, or otherwise under any applicable law.

Security of personal information

We realize that our customers trust us with regard to the protection of their personal information. We take this task seriously. We have taken measures to protect personal information in our custody and control. Thus, we only allow access to personal information to those of our employees and our authorized service providers who require such information for the purposes described in this Privacy Policy.

Notwithstanding the foregoing, you should know that, unfortunately, no data transmission over the Internet can be considered absolutely safe. Therefore, Ros&lina does not represent nor warrant that the personal information will not be lost, misused, or modified, and assumes no responsibility regarding the personal information you provide to us, nor regarding the use or misuse of personal information by you or by third parties.

Changes to our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices regarding privacy. The revised Privacy Policy will be posted on the website. We treat your personal information in accordance with the Privacy Policy in effect at the time of collection of such information, or as agreed with you.

Contact us

You can contact us at any time, using the contact details below, for the following reasons or for any other concerns: you have questions or comments about this Privacy Policy, or you have a complaint about the way we handle your personal information.

Ros&lina

1000, De la Gauchetière W. Street, Montreal, QC H3B 4W5
info@roselina.ca
514 876-4373

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